I'd like to get some perspective on something that happened at my workplace.
I work in a cafe (akin to starbucks) with primarily female co-workers. One regular, male, customer consistently made female employees feel uncomfortable due to staring for uncomfortably long periods of time, and being caught on several occasions moving or leaning over to check out females when they turned or bent to prepare a beverage.
I dealt with the discomfort by maintaining politeness but refusing to engage past brisk work-related interactions. Other women felt discomfort to the point of fleeing to the kitchen when they saw him arriving, and leaving a male employee to serve the customer.
When the situation escalated to that level, one of the female employees decided to talk to the customer, and told him that some of the female employees felt he was staring in a way that made them uncomfortable. He got very red and quickly left. Since then, he avoids the cafe much of the time, avoids looking at female employees at all, and seems to only order from a male employee.
I am conflicted... On one hand, it bothers me that his solution is to entirely avoid us, instead of attempting to interact in a way that doesn't make us uncomfortable. On the other hand, I certainly appreciate that he is amending his behavior to remedy the situation. I can't imagine how I would react if I was in his place, especially if I didn't realize I was making people uncomfortable (I do not know if he was intentionally checking out women or not.)
So I guess what I'd like to know is, what is your interpretation of the situation? Is there a better way to approach this kind of thing?